Reviews

GOOGLE REVIEWS
4.6
Based on 154 reviews
Alex Andjelkovic
Alex Andjelkovic
01:55 11 Nov 22
Unbelievable service, professional, accurate and quick repair done. I would definitely recommend this shop for any automotive needs.
Greg Laba
Greg Laba
14:57 10 Nov 22
This was the 1st time using Supertech Auto Repair, after taking my SUV to the dealership for all servicing. The staff were extremely courteous, knowledgeable, kept me informed throughout the service. In fact my final bill came in far below the original quote and the mechanic’s process managed to save me $100’s. Will definitely take my SUV back to Supertech and will pass on my recommendation.Greg Laba
Andrew Jones
Andrew Jones
19:09 04 Nov 22
Exceptional customer service, attentiveness, and expectation management. Their online quote system with full pictures and details, and estimates for each repair is fantastic.Had my 2007 335i in for an assessment and radiator hose replacement.
Lee Nguyen
Lee Nguyen
17:52 04 Nov 22
Just had my 2016 Lexus NX200t in few days ago for an oil change and general checkup. This group is unreal in term of service, professionalism, punctual, honesty. This is my third time at this location since the car ran out of warranty. My car runs like new at 160000K. I totally recommended!!
JOE JACK
JOE JACK
18:35 27 Oct 22
One of the best shops in the lower mainland. Competent, skilled mechanics. Clear communication throughout from the office. Highly recommend.
miaad eshraghi
miaad eshraghi
19:33 10 Oct 22
Rachel V
Rachel V
18:12 14 Sep 22
Highly recommended!! They got me in super fast (I'm from out of town) and they undercharged for labor as my brakes were pretty seized and required two people. Katie at the front end was super friendly and kept me in the loop with what was happening time and parts wise. Thanks Supertech!!
J Douglas
J Douglas
19:43 24 Aug 22
Great service!
SturdyBee Renovations
SturdyBee Renovations
00:31 16 Aug 22
After recently relocating to the north shore I was having a hard time finding a mechanic that was able to service my truck as it’s oversized, and many mechanics aren’t familiar with vehicles of this size. Supertech was able to get me in within a 48 hour window, and assured me they were very familiar and capable of working on a truck of this size. Boy am I glad I came here, they went above and beyond to fix a high KM wobble, a full service and even provided me with an inspection report with more photos and detailed than a police report!! Justin was my tech, he took so much time out of his day to go through each thing on my truck and answered my million questions without making me feel like I was annoying him! He provided so much insight into what he did and why he did it, which is beyond rare compared to previous experiences at other shops. The front office staff were friendly, funny and just as helpful. A wonderful experience and already booking more work in with them. Thank you to the entire supertech team 🙂
Ondrej Sindar
Ondrej Sindar
23:59 04 Aug 22
Great experience with this shop. I would surely recommend. Staff very friendly and helpful. Love the online report with pictures which was send before doing any repairs!
Pierre de Tudert
Pierre de Tudert
17:12 02 Aug 22
Came by during my canada trip for a basic servicing on a sprinter van 2007. They manage to do all this super quickly. Price is very fare and communications easy and friendly. I warmly recommend this place.
Marlee Barber
Marlee Barber
02:22 15 Jul 22
My dad got his Mercedes C300 serviced here in March and was very impressed by the professionalism and high quality of service. The next day an oil light came back on and the team at Supertech Auto graciously and quickly resolved the issue. My dad had a very positive experience with entire team who were very helpful and accommodating. My dad intends to use Supertech for all of his future services and would happily recommend them to anyone. Thank you very much from Christopher Barber.
Roger Freeburn
Roger Freeburn
23:51 11 Jun 22
Christian Callaghan
Christian Callaghan
17:59 28 May 22
SUPERTECH AUTO completed the work at a reasonable price in timely manner.Booked an appointment late Wednesday night for brake replacement . Thursday morning it was confirmed for Friday morning(would’ve had to wait another week to get my car in at 4 other shops).There communication was punctual, the estimate was accurate. Alexis did an amazing shop explaining the whole process.I have never experienced this level professionalism from an auto shop. I will be coming back for future repairs!
Iinden groeneveld
Iinden groeneveld
16:18 27 May 22
Wonderful staff and super helpful/knowledgeable. Business operated quickly and smoothly to get me back on the road again, would recommend 100/10!
Laura Ruiz
Laura Ruiz
03:20 13 May 22
Amazing experience!! They are quick, knowledgeable, honest and VERY nice. Loved the service and the quality of work. HIGHLY RECOMMENDED!!
Brian Ashton
Brian Ashton
04:35 01 May 22
Good service for Range Rover - they know what they are doing !!
Dustin
Dustin
15:37 18 Apr 22
Good service, always making sure to get the job done to the best of their abilities. I felt that it was a fair price and if I had to say one bad thing, it would be that they don't work weekends. Definitely recommend this place though.
Sonny
Sonny
16:19 16 Apr 22
Kevin Bergh
Kevin Bergh
22:57 07 Apr 22
I got a used vehicle inspection done here and I cannot say enough good things about the experience! I have had a fair amount of inspections done and have come to expect the typical simple checklist of items with minimal description given of issues. Supertech's digital format inspection report including photos (!!) and repair estimates of any items of interest was invaluable in allowing me to make an informed purchasing decision. Danielle has great professional insight to offer and made this an top notch experience from beginning to end. Incredible!
Sheldon Kuwabara
Sheldon Kuwabara
16:18 28 Mar 22
Excellent service and work with competitive pricing. A business with a focus on maintaining its integrity.
Adam Bechny
Adam Bechny
23:20 20 Feb 22
Very professional service!
Imogen Sirluck-Schroeder
Imogen Sirluck-Schroeder
19:52 14 Jan 22
Everyone at Supertech has been so wonderful and kind! I brought my car in as a first-time owner and they made everything so easy and accessible to me. They always give me a detailed report and make sure to prioritize their recommendations based on what needs to be done first. They also check in with me every step of the way about what is being done. I really feel like I can trust them to treat me fairly and take excellent care of my car.
Doug Dutch
Doug Dutch
03:33 30 Dec 21
Very professional, offer great service and what’s even better is their after service /follow up and reward systemFor sure I found my service agent and have recommended them to others
erika
erika
18:14 22 Dec 21
My heater stopped working during a cold snap and Danielle was very kind to fit me in the next day where they were able to fix it. I also had my puppy with me and she showed me a map of great places to walk him while I waited. Great service and very caring. Thank you to the whole team⛄
Carlyle Natrall
Carlyle Natrall
21:28 25 Nov 21
Great staff, great service. Willing to work well with clients.
Adam lewis
Adam lewis
15:52 27 Oct 21
Awesome shop! They don't try to push anything on you
Marina Blagodarov
Marina Blagodarov
18:55 12 Oct 21
J Q
J Q
20:36 26 Jul 21
Had such a great experience with Supertech Auto. Friendly, professional and knowledgeable. Will definitely go to them again in the future.
Alex Acuna
Alex Acuna
23:37 24 Jul 21
A not so hidden gem in North Vancouver. I have bought multiple cars here to get maintained and repaired. Their work is always the best and top notch compared to the other shops that I have used in the past. They guarantee their work and makes sure you know it. They are always busy but they do their best to accommodate you, so make sure to phone ahead. Thank you Supertech!
Max Mcloughlin
Max Mcloughlin
23:50 23 Jul 21
Supertech auto was amazing, I saw their google reviews online and decided to give them a shot, I went in for a diagnostic to check on a few of my concerns with my Jeep Wrangler, it only took them a little to send me an online report, not only did the report show me what i was concerned with but they did a full inspection on my Jeep and told me what was needing to be replaced ASAP as well as coming up. The receptionist at Supertech introduced me to their “Jeep Guru” named Tim who was amazing! Not only did he take the time to talk to me about my concerns with my jeep but he even did a test drive with me, to confirm the issues. I can’t thank the at super-tech enough for their amazing team and i look forward to coming back to them again for any services and maintenance that i require.Thank you so muchMax
acl mantles
acl mantles
23:56 22 Jul 21
Except for getting the news my motor is blown...most honest automotive shop in the lower mainland...highly recommend!!!!!
Tom Dielschneider
Tom Dielschneider
16:44 17 Jul 21
Amazing service! My vehicle is a 1994 Dodge Viper. Parts difficult to find. The Supertech team kept working, sourcing parts, until my Viper was running perfectly. Best vehicle service experience I have ever had.
Adam Darsh
Adam Darsh
22:34 09 Jul 21
Absolutely fantastic experience here! Brought my Lincoln in today for a routine service and zero complaints! Really appreciated the email condition report with all the pictures included. Would highly suggest coming here!
Arty3
Arty3
17:09 12 May 21
Great service, great inspection which helped me to do follow up on my warranty otherwise I had to pay the price after my warranty.Thanks guy
Alysia Sachs
Alysia Sachs
20:37 14 Apr 21
I had gone on a road trip with my husband to visit friends and family out west. After a few days of being in Vancouver, I had experienced some issues with our car. It had been highly suggested I go to Supertech as it has nothing but great reviews.Not only were the staff super friendly, they were able to take us in right away and fix our car very quickly.We were so happy that we went here and would highly recommend Supertech to anyone out there ... they saved our trip !! 🙂
Danny Salus
Danny Salus
20:33 14 Apr 21
If you are looking for a great place to service your vehicle, I highly recommend Supertech. My car was at four other shops for a check engine light diagnosis to the tune of over $800.00. The folks at Supertech listened to my concerns, repaired my vehicle and even made me a coffee while I waited. I had an awesome experience. These guys rock!
Paul Thompson
Paul Thompson
17:38 14 Apr 21
linda morton
linda morton
22:24 13 Apr 21
Friendly and efficient service
Jim Chorostecki
Jim Chorostecki
22:24 09 Apr 21
From start to finish the staff at Supertech were highly professional, very helpful and a pleasure to deal with. Alexis was a great help in arranging for the work to be done and ensured the experience was easy and timely. I would definitely utilize Supertech in the future and encourage anyone to use them for automotive needs. Thanks Supertech.
shahram a
shahram a
20:25 07 Apr 21
I booked an appointment online for oil change just for an hour later . Their service manager Alexis responded immidiately and confirmed the appoinment , she let me know that they could provide the service even half an hour earlier. Her world class customer service surprised me . The oil change and inspections were done thoroughly professionally . I am happy to have found them on Easter Monday . They did a perfect job. I will certainly go there for my future car maintenance. Thank you Alexis and technicians.🙏
Paul Pittman
Paul Pittman
17:08 22 Mar 21
I found my Mustang shop. I am super sensitive where I bring my low kms 2014 Mustang GT to for upgrades and modifications. I want to say that Alexis and her team of pro's are knowledgable and excellent at listening. I have brought my Mustang in for inspection on a body panel leak (fixed), engine performance upgrades, performance suspension and now a GT500 Ford Performance rear bumper conversion, side skirts and rear splitters.I honestly can't say enough of about them. They are experts in their field (especially Fords), really well priced and actually bill you for the time they work on your car. You know that feeling you get when you think a shop is charging more time than you think they should. That does NOT happen here. I appreciate how honest they are.I have ordered a GT500 front bumper conversion and will see Supertech this spring/summer for this work.
Keith Ng
Keith Ng
23:27 11 Mar 21
I brought my car in for a service and the team at SuperTech did an awesome job!There was some miscommunication and issues that came up but they promptly admitted fault and rectified said issues.Alexis and Dannelle handled everything very professionally and I am very satisfied. The technicians Tim and Pete were very approachable, friendly and knowledgeable. They were very patient as they explained the issues concerning my car.Overall a good first impression and good service! Will definitely recommend!
Alexa Freudigmann
Alexa Freudigmann
23:48 01 Feb 21
We took our BMW 328 in for regular service as they are one of the only shops in North Van with a BMW certified technician - and we had top notch service. We've since taken our other vehicle there for more lengthy repairs, and again, the service has been best in class. Alexis at the front desk is a super star - she goes the extra mile, keeps us in the loop and even went toe to toe with our warranty provider. Highly recommend Supertech.
nickolas milos
nickolas milos
16:43 31 Jan 21
Alexis was extremely helpful and knowledgeable, the techs are great and prices were good, I highly recommend supertech.
Elmira Etemad
Elmira Etemad
22:52 24 Jan 21
I’m so happy I found Supertech! From the moment I contacted the shop, it’s been nothing but professionalism, honesty and quality service. I highly recommend Alexis and her experienced team for anything related to your vehicle's repair
Stuart Wyllie
Stuart Wyllie
16:03 22 Jan 21
Honest and professional shop I can trust. They stand by their work and follow through on promises. I highly recommend this shop.
Mike Deciantis
Mike Deciantis
00:20 09 Jan 21
Marc Boisjoli
Marc Boisjoli
16:37 10 Dec 20
High end work and very honest place. You get a sense of what they are all about right when you walk in the door. Definitely recommend.
Philip Zuco
Philip Zuco
00:14 06 Dec 20
I'm a fan. Quality service. Very transparent pricing and very friendly. I'll be back
Iain Palmer
Iain Palmer
00:57 05 Dec 20
The brake line repair for my Honda Pilot (2005) was quoted at $1,600.00 at the Honda dealership in the North Shore Automall. Super tech fixed it for under $300. I was very pleased with the work.
Ebi Motamed
Ebi Motamed
01:37 10 Nov 20
Kynan Suttle
Kynan Suttle
07:08 08 Nov 20
Amazing service, Isaac is a very knowledgeable technician and helped me solve my exhaust leak issue. Nice guy and all around good part of your crew. Will be back!
sam aramesh
sam aramesh
21:21 06 Oct 20
Alexis the owner is amazing at her customer service I'm very pleased to have found a honest humble shop!Definitely recommended
Justin
Justin
20:55 05 Oct 20
Great Service and very nice people,They gave me there time today to check out the exhaust work I want to do. Unfortunately its needs pipe bending so they couldn't do it but they referred me to a place that could and were still very helpful and friendly!!!Thanks so much for your time and advice!
Mischa Snopkowski
Mischa Snopkowski
03:24 30 Sep 20
Blake Whippy
Blake Whippy
21:50 04 Sep 20
Extremely happy with the service provided!
adam j
adam j
18:02 27 Aug 20
Barry Samuels
Barry Samuels
01:26 26 Aug 20
First class in every respect I recommend highly
David Cohen
David Cohen
22:06 21 Aug 20
These guys are just awesome!The service is absolutely on top, the customer service is one of the best I have ever experienced.I got to be completely honest here, the prices are slightly higher then other places, but hey, high quality has it's own price.Overall, I would definitely recommend this place to put your baby in.Thank you guys, you're awesome!Cheers
Lauren
Lauren
21:20 18 Aug 20
I didn’t come in for service, but my 5 stars goes to Isaac! He noticed I was working on my car in my garage located directly at the back of their shop and he lent me a flashlight and asked if I needed anything else. I can already tell their service is top notch. Thanks Isaac!
Brayden Hussey
Brayden Hussey
20:50 10 Aug 20
Awesome Service and quick. Definetely reccomend these guys! Alexis at the front is awesome she kept me updated with texts and was a great help!
John S
John S
19:15 23 Jul 20
Excellent all round. I wasn't sure what was causing a muffler noise. They found it was something simple, fixed it and charged me only for labour, plus the oil/lube/filter I had done at the same time. Will definitely return for future services.
Jinnie Pak
Jinnie Pak
16:47 15 Jul 20
Car is running great! Alexis even went out of her way to text me a reminder of the appointment because I kept missing it! Also gave me a list of things I should be keeping an eye on to get looked at in the future.
Renee M
Renee M
22:42 16 Jun 20
Great customer service. Thank you
Roeland Brunings
Roeland Brunings
18:11 10 Jun 20
Had some maintenence done on two Porsches. Service Manager Alexis was very knowledgeable, and pleasant to talk to.Kirk is an outstanding mechanic. Keep up the good work.
Milad B
Milad B
19:43 25 May 20
The staff were extremely professional and friendly. They made sure to thoroughly understand the needs before starting to do any work and did a great job!
Marc Poirier
Marc Poirier
16:34 25 May 20
After getting fed lies from most Toyota shops I found this gem. Alexis and team knows what they're doing and are very organized. I am going there next time I have issues withawith my vehicle and you should too.
Chris Delaney
Chris Delaney
16:38 21 May 20
Great customer service and excellent mechanics here. Got rid of all the squeaks in my breaks and fixed my Ebrake in the process too. I’ll be back
claude turcotte
claude turcotte
00:44 11 Apr 20
Alexi Liotti
Alexi Liotti
20:22 09 Mar 20
I’ve been really happy with this shop. I feel like they are honest, reliable and the prices seem better than most of the competitors. Never had an issue with any of the work they’ve done for me!
Mike Mike
Mike Mike
20:39 03 Mar 20
I can’t say enough about this Auto Repair Shop. After calling a small handful of shops that I trust on the north shore, nobody could take me in this Jan 2nd 2020. Although I didn’t know them, Supertech was the only shop that would take me in right away. Once my car was in their hands it became obvious that Alexis was not just the receptionist but a professional service advisor who was able to dig up the parts needed to complete the job and to keep me informed along the way. Not always easy when your car is 34 years old I might add. Knowing how important it was for me to have my car ready before the weekend, not only did they get it done as promised but also within their initial price estimate. That Friday evening I got a call from Alexis to say my car was ready. Knowing how important it was for me to have the car ready for the weekend she offered to stay until I arrived by cab to pick it up. Where do you find that service anymore. I’m happy to have found this shop and would gladly recommend it to anyone.
Stephanie Bishop
Stephanie Bishop
23:36 02 Mar 20
The mechanics and staff are excellent! I have been going here for a few years and I can’t think of anyone else taking care of my car and me!
Matt Voiles
Matt Voiles
05:17 29 Feb 20
Cody Olshaski
Cody Olshaski
23:06 22 Feb 20
Alexis provides great service. Very impressed.
Fabian Martin
Fabian Martin
15:23 21 Feb 20
Great service with a focus on quality results, at a reasonable price.
Jake Kearsley
Jake Kearsley
16:50 18 Feb 20
Service is prompt and friendly with detailed reports of the status of your vehicle all along the way. The constant communication builds a trusting relationship.
Vivian Wong
Vivian Wong
22:45 15 Feb 20
Very friendly, accommodating and professional service from Alexis, the Service Manager. Convenient location. Simple to understand report after oil change.
Leif Norgan
Leif Norgan
19:27 08 Feb 20
Excellent customer service and top quality work. Mechanics you can trust to do a consistently great job. Highly Recommend this shop.
Derek Epps
Derek Epps
00:36 08 Feb 20
Supertech provides excellent customer service and top quality repairs. Their team is completely trustworthy and upfront about vehicle issues. It's evident that the employees are treated with respect, and that translates into a cohesive team that will go the extra mile for you!
paul a perejma
paul a perejma
21:48 07 Feb 20
Great service and no bs attitude. Getting a comprehensive vehicle report for me to take home is something that sets these guys apart from the other mechanics i've been to.
Kirk Power
Kirk Power
23:14 02 Feb 20
Kyle Merkt
Kyle Merkt
00:27 31 Jan 20
Great service! Friendly counter staff.
Lidia Ghoukassian
Lidia Ghoukassian
18:48 24 Jan 20
A local automotive shop with Great customer service, skilled mechanics and very efficient repair. At the Shop Automotive you can be sure your car is well looked after and the details of work is communicated via email to the customer before and after work is performed. Teamwork with your input. Pleased with the work and quick turn around. Thank you
Stephen Bradley
Stephen Bradley
22:17 16 Jan 20
Friendly and knowledgeable staff, I've been taking my car here for a couple of years after a friend recommended them and I'd tried out other mechanics in the area. The Shop have always provided excellent service, cost effective, both friendly and knowledgeable, it's always hard to find good, trust worthy mechanics in a new town so I'm glad I found these guys and would strongly recommend them.
Jan Padaoan
Jan Padaoan
00:28 11 Jan 20
Very quick and precise results. They know the worth of every penny. Great staff!! Been going here for 5 years now.
Andrew Johnson
Andrew Johnson
01:20 19 Dec 19
Have helped me out on two occasions on short notice! Phenomenal service and quality of work. Highly recommended.
Ross Parker
Ross Parker
03:01 15 Nov 19
Great, honest, personable people....right from the moment you walk in the office!
Anna du Bois
Anna du Bois
19:11 24 Oct 19
Excellent service!
Annie Marcoux
Annie Marcoux
19:09 22 Oct 19
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