Based on 216 reviews
The staff at Supertech were excellent! They rushed my car in for service when the engine light was on and provided a cost effective service which made my car run smoothly again!Thank you!!
NANCY CALAMO
22:51 19 Sep 23
Great service. They really go out of their way to be helpful, supplying a courtesy car when mine wasn't ready and staying late for me to collect my car when I was late returning to pick it up. And the work was perfect.
Kenneth Lindemere
17:40 19 Sep 23
I was really thrilled with the results of the service. I brought in my car, thinking it would be a transmission issue. After they investigated they suggested that i shluld only get the certain part of it replaced rather than the whole thing which a lot of service places do not do these days! I ended up saving up to 600$. They were truly amazing and i highly suggest this place to anyone. The team is very attentive and professional as well as friendly. Highly suggested!!
Buse Dereli
16:41 17 Sep 23
This shop had an extremely friendly and pleasant staff, which made my experience truly great. They were super accommodating to our needs and they did an amazing car service. The staff went above and beyond and I highly recommend this shop! - Kat
Susanna Piasecki
06:58 16 Sep 23
reza ebrahimpour
19:25 12 Sep 23
First class in every respect I recommend highly
Barry Samuels
17:21 12 Sep 23
Have been coming here for years and always impressed with the service!
Laura H
17:41 01 Sep 23
I had A/C noise problem they fixed it , very well with fair price ,Thank u guys 🙏
farrokh moayedi
03:43 01 Sep 23
Great customer service. Very attentive to my concerns. Went above and beyond to make sure my vehicle was in good running condition!
james west
17:24 28 Aug 23
Great service and fast. Went in for an oil change, but I will be back for other service.
Phil McDonald
22:01 24 Aug 23
great service and got our repairs done on time, very friendly folks here!
Borna Shani
09:50 24 Aug 23
The team here are excellent. They are really transparent about any work they need to do, sending an itemised work order to approve before starting so you know exactly what they are doing. They even sent me a video of the part that was broken so I knew why it needed fixing.
Sebastian Nicholson
14:49 19 Aug 23
Amazing customer service, and they're willing to go out of the way to help whatever situation you're in. I would definitely recommend.
Brent D
23:26 14 Aug 23
Supertech Auto Repair is a lifesaver! I ran into an emergency on the road, and they were incredibly accommodating, timely, and understanding towards my specific car situation. They quickly identified and fixed the issue, showcasing their professionalism and efficiency. The welcoming and fair service, along with their extra care, sets them apart. If you're seeking top-notch auto repair with a personal touch, Supertech is the place to go. Highly impressed and highly recommended!
Alex
22:04 10 Aug 23
Wow! Supertech Auto Repair really knows what customer service is all about. This is my second time having repairs done to my Audi Q5 TDI and the experience has been absolutely seamless. They keep you informed of your repairs, they get you booked in for an appointment quickly, every staff member whom I interacted with were knowledgeable and friendly. There hourly labour rate is not the cheapest out there, however I strongly believe you get what you pay for. Each time I have had significant savings over taking my vehicle to the Audi Dealership for repairs. Highly recommend to others if you are looking for a 5 star experience!
Stacey Cook
18:14 08 Aug 23
I brought my Audi to check an engine light. After running the diagnostics the guys at SuperTech determined that I needed a VERY expensive sensor. Rather than pressure me to decide, they suggested I think about it. While I was driving home I got a call from the Super Tech manager who suggested I check the extended warranty coverage from Audi. Sure enough, I am covered and if all goes well, this shouldn't cost me a dime. I really appreciate how helpful and thorough the guys were even though there wasn't anything in it for them. That's why I take all four of my cars to SuperTech!
Glenn W
01:40 07 Aug 23
Thanks for the reliable and solid maintainances every time. Always have done rapidly!
Tatsuya Hama
05:41 05 Aug 23
Supertech Auto provided exceptional service! When my car needed repairs, I had concerns about the time and cost involved. However, they surpassed all expectations.Their team swiftly fixed the issue, and to my surprise, they even offered a discount as it took less time than anticipated. I truly appreciate their honesty and dedication to customer satisfaction.Now, my car runs perfectly, and I couldn't be happier with their expertise. Supertech Auto has gained a satisfied customer in me, and I'll gladly recommend their services.Five stars for the outstanding experience! ⭐️⭐️⭐️⭐️⭐️
Luca Panucci
02:22 05 Aug 23
Highly recommended! Sarang went above and beyond to make sure my car was properly taken care of, and the experience was exceptional: prompt, thoughtful, effective. Not going anywhere else.
Simon Pickup
17:41 03 Aug 23
I have been using the services of Supertech Auto in North Vancouver for a year and they have proven to be excellent. I highly recommend them.
Bree Stoddart
19:43 31 Jul 23
Kind and courteous service. Super tech is very thorough and trustworthy. They have great systems in place or inspections and maintenance tracking and it shows in the quality of their work.
Jacob Muir
19:04 31 Jul 23
I had a shifting problem with my 2008 jeep wrangler. I took it to the dealership they replaced some parts that did not fix the problem. I then took it to another shop, but again they could not fix the problem. So after spending $$$ I tried Supertech Automotive Service Center. Service advisor Sarang Mehri assured me they would find and fix the problem. They put technician Sho Maegawa on the job and like promised Sho found a faulty wiring harness. The vehicle now shifts perfectly. So glad I found a shop that is honest and skilled at their job, I would highly recommend Supertech Automotive.
Gary Berg
19:24 20 Jul 23
10/10 experience with the guys at Supertech.Check engine light & limp mode came on middle of our road trip, they got us in and diagnosed same day - kept it overnight & had it fixed for me the next afternoon.Another bonus was it was way cheaper then it would be to get it fixed in my home town. Great guys!
Tyanna Bolin
19:44 07 Jul 23
I've trusted them for many years. Always honest, provide sound advice, and have reasonable prices. The absolute best car service experience I've ever had.
Paul S
19:35 07 Jul 23
Was able to fix my vehicle with quoted price, with a guarantee! Friendly, efficient service, will use again for sure. thank you.
Louise Baker
21:09 06 Jul 23
I just want to say that these guys were great to deal with. They replaced brake and rotors on my Sprinter and stayed late to get the job done as we were leaving on a trip the next day. They’ve got my business in the future and were a pleasure to deal with.
Ewart Aitken
02:19 04 Jul 23
I’ve been going to Supertech long before it was Supertech, and I just had service last week which confirmed why I will still keep going. I had a warning light in my dash pop up, they checked it, and as there was nothing wrong, they sent me on my way with no charge. Thanks guys!
Kristina Stead
17:25 03 Jul 23
I was hesitant taking my vehicle to a new shop, one I had never used before nor had a personal recommendation for. I have a guy who does my minor repairs and maintenance on my vehicle, like oil changes and tire swap. This repair I knew i needed a shop who could handle a larger scope of work that would be required. The manager Sarang was great. He talked me through the process. There was a lot more work required than what was previously thought and diagnosed but he again talked me through it all. Once picked up, the vehicle drove great with no further whirring sounds. In the end there was an adjustment required after I had picked it up but the work done quickly and with no additional cost to me. I was assured my vehicle was safe to travel many hours away as I had a vacation planned months in advance of this work being required. - great service - great staff - reasonable pricing / quote
Laurie M
02:46 21 Jun 23
Services my car with oil change and brake replacement. Very good service and very reasonable price. Convenient location too. Will be back for the next service.
Lei Chen
19:29 19 Jun 23
Great experience at super tech auto! They were very busy but stayed overtime to make sure I got my car back the same day. I got my alignment and brakes done and made a huge difference driving home. Customer service was also fantastic!
Kelsey eckford
01:48 16 Jun 23
Great service, honest pricing and they don't try to upsell or find things wrong with your vehicle. Quote was exactly the same as the final bill. Will definitely be coming back!
Mikah Fox
23:42 14 Jun 23
Excellent service above and beyond and Sean stepped up with a free lunch when the supplier didn't deliver on time. Looking forward to hot summer in a cool car. It may be my imagination but it seems to run better too 😉
Timothy Rhodes
21:14 14 Jun 23
Great customer service, on time, accommodating and explained everything about the vehicle at pickup. Would use again!
Markus A
20:40 12 Jun 23
Faceman
18:09 04 Jun 23
Had an alignment and oil change done with Supertech. Was well priced and alignment is perfect, my last alignment at another shop left my steering wheel off center... not here! 4 stars however for lack of paperwork after my alignment, didn't get a spec sheet and didn't get anything mentioning that the "Complimentary Multi-Point Visual Checkup" was done. Also to note, the key drop-off is EXTREMELY sketchy. I could fish a key out of that drop-off in 30 seconds with a magnet. Definitely left some anxiety. Would recommend dropping your car off during business hours.
Devin Morrison
19:11 01 Jun 23
Supertech Auto provides excellent (thorough & exceptionally efficient) auto service with professional, insightful and friendly staff. A huge thanks of appreciation to my Service Advisor, Sarang Mehri, and Auto Technician Sho Maegawa. They really care about their work and repaired both my vehicles quickly with delivering top rated service and kept my total cost reasonable. They are honest and personable people - acting with transparency and truly committed to building a long lasting and successful relationship with their customers. It didn't take much time for me to build trust and feel more confident that my vehicles are taken care of properly - primarily coolant leak cylinder head gasket repair on Honda Civic DX and perform needed service on Range Rover P38. I highly recommend Supertech Auto Repair North Vancouver to all new customers who are seeking professional and reliable diagnosis and service. Thanks again Supertech for helping to keep my cars run like new.
Susie Benzan
16:26 30 May 23
Great service! Excellent people. Very fair and knowledgeable.
J Douglas
01:58 27 May 23
I'm very happy with the service provided. People in supertech auto are super nice. I like the transparency, attitude, and particularly appreciate honesty of the staff. They stand behind the quality of their service and never try to sell me something that I do not need. Highly recommend!!!
CanadaCraftsStudio
17:01 20 May 23
Mark Lee
04:51 17 May 23
I brought in my Ford Transit 250 for a suspension/wheel noise diagnose. They did a great job in identifying the problem and fixing it within a few days. The quote was reasonably priced. Customer service was excellent, thanks Sarang!
Tim Jaschek
16:47 15 May 23
Very professional and responsive. Sarang communicated all repairs and findings quickly and clearly. Good service and a job well done.
Scott Endres
16:40 15 May 23
Meagan Braun
23:24 14 May 23
Excellent knowledge& customer service . We called yesterday as we had a problem with our Dodge Ram 3500. They got the truck in to diagnose the problem for today which we very much appreciated as it is a work truck.Turns out, both u joints had to be replaced and once they diagnosed the issue, we got a very reasonable and accurate quote and Supertech actually got it fixed end of day today. I can't say enough about we happy we were with their service which was friendly, efficient and knowledgeable. We will certainly use them again, I highly recommend them.
Julia Morley
00:43 13 May 23
Always fantastic, reliable service, and super trustworthy. Everyone is incredibly friendly and will go above and beyond to make things as convenient as possible.
Allison Cano
00:10 12 May 23
Sarang and his team were outstanding! Great, friendly, quality service. My A/C and heat have never worked better! I highly recommend Sarang his team for work you can trust!
Walter Mustapch
00:53 11 May 23
Russ Erickson
18:54 09 May 23
Great service!
Roy Nair
20:44 05 May 23
James Phillips
01:54 05 May 23
New to Supertech Autorepair. Great service, very accommodating with the time, exceptionally thorough and very efficient. Could fix a few issues in a timely manner. The vehicle feels great. Very customer service oriented! Will go to them every year for maintenance . Thank you.
Vera and Genc
19:06 01 May 23
Started going to Supertech once I was out of pre-paid dealership services and they have always done excellent work on my Audi S5
Andrew Pedersen
16:49 01 May 23
Supertech is absolutely worthy of their excellent reviews! Couldn't be happier. Service Manager Sarang was incredibly helpful and delivers top notch customer service. Not sure about other folks, but I've never had a mechanic call me to tell me they REMOVED over 2hrs of labour and parts charges because the damage was not as extensive as originally thought. So if you are looking for an establishment that is honest, does quality work, and has impeccable customer service then you owe it to yourself to try Supertech Auto!
attila csupity
21:50 28 Apr 23
Really honest crew. Their main priority is to do well by their customers... and not just to maximize their invoices. I'm happy to take my car to them again and again.
Jason
20:23 28 Apr 23
Brought my Volvo C70 in for a rebuilt engine. Price was right to keep my car on the road for another 5+ years and it runs so much better!I would highly recommend SUPERTECH AUTO!
Lorna Mac Donald
18:34 27 Apr 23
Amazing customer service. Got my car in last minute and fixed the problem all within a couple hours.
Lesley Mackenzie
18:27 27 Apr 23
I’ve been servicing my Honda here since I moved to the north shore last year. Always friendly, attentive and thorough 🙂
Vanessa Wright
20:03 24 Apr 23
Everyone was extremely professional.The manager went out of his way to ensure everything was completed with a detailed explanation of the work that was done.I recommend these people as a trusted source for auto repairs.👍
peter callaghan
02:30 24 Apr 23
Supertech north van deserves more than 5 stars. Sarang was my service advisor and Sho was my technician. I had previously taken my 2012 Nissan Titan to the dealership and spent so much money on my electrical issue that the Nissan dealership ultimately couldn't fix. I also had tried another local shop who spent 2 hours looking at my problem just to turn me away because of the complexity (without a fee, thankfully). I finally found Supertech in North Van as a last resort (I live an hour away), and I'm so glad I did. Sho tracked down and fixed my issue. Communication from Sarang was great, sending me pictures as they diagnosed and started repairing my issue, and ensured they had my authorization before spending more time fixing the issue than originally hoped. These guys even stayed an hour past closing on a Friday to finish up my job since I couldn't easily leave my car there and come back later. Incredible work from this team. Thanks so much
Sean C
17:10 23 Apr 23
Excellent service ! Price and all I was looking for 👌🏼
Lusion M
00:52 23 Apr 23
Took our vehicle to Supertech to diagnose an oil leak coming from our Hyundai Santa Fe. They were able to get me in within one business day to take a look. While cleaning the engine they identified an issue with a gasket and called me to propose a solution to repair it. An estimate was provided right away and they were able to order the part and have the work done same day. The staff were very professional and customer oriented. Would definitely recommend them.
Craig Krause
23:38 20 Apr 23
Absolute professional, friendly and honest service. Worked diligently to get me back on the road. Thanks guys!
Jasper Pizza
18:50 20 Apr 23
One of the best experiences I've had with an auto repair shop. Sarang is honest, kind, and super helpful. You can tell he genuinely cares about his customers. Would definitely recommend going there, and I'll be back! 🙂
Wendy FitzGerald
16:14 20 Apr 23
I cannot say enough about the treatment and quality of service from the good people at Supertech Auto on Marine Dr. N Van. The business is courteous professional and competent.When you add to this that they really cared about finding and fixing my problem, and have an amazing ability to communicate options. So my personal thanks to you all thanks for making me smile. 2 thumbs up.PS: Invoiced Repairs where less than Quoted...I saved money. Who does this anymore?Thanx GuysDon LaceyRed Seal IP Industrial Mechanic (Millwright)
donald lacey
17:43 13 Apr 23
Great service, friendly, on time, on budget. What‘s not to like! I’ll use them again for sure!
Don Murray
18:21 27 Mar 23
Both of my low beam headlights went out and I tried Mr. Lube to find that they couldn't fix it, so I came to supertech auto for some help and I'm genuinely very impressed with their service. I believe it was Sarang that welcomed me into the shop, and he was super chill with the whole process which provided a comfortable environment. I dropped my car off at 3:30, He helped me elaborate on the problem, I handed the keys over and then I came back at 5 and the car was done! For an electrical problem I was taken back by how quickly they had completed it. It was my first experience at an auto shop so I was expecting them to push services and prices but they were very reasonable with everything which was amazing. I would definitely come back and do recommend
Bill Y
14:11 17 Mar 23
Their team is completely trustworthy and upfront about vehicle issues. It's evident that the employees are treated with respect, and that translates into a cohesive team that will go the extra mile for you!
omar aneflouss
17:05 07 Mar 23
Ed Blunderfield
21:09 21 Feb 23
Arvin Mazhary
03:41 26 Jan 23
Unbelievable service, professional, accurate and quick repair done. I would definitely recommend this shop for any automotive needs.
Alex Andjelkovic
01:55 11 Nov 22
This was the 1st time using Supertech Auto Repair, after taking my SUV to the dealership for all servicing. The staff were extremely courteous, knowledgeable, kept me informed throughout the service. In fact my final bill came in far below the original quote and the mechanic’s process managed to save me $100’s. Will definitely take my SUV back to Supertech and will pass on my recommendation.Greg Laba
Greg Laba
14:57 10 Nov 22
Exceptional customer service, attentiveness, and expectation management. Their online quote system with full pictures and details, and estimates for each repair is fantastic.Had my 2007 335i in for an assessment and radiator hose replacement.
Andrew Jones
19:09 04 Nov 22
Just had my 2016 Lexus NX200t in few days ago for an oil change and general checkup. This group is unreal in term of service, professionalism, punctual, honesty. This is my third time at this location since the car ran out of warranty. My car runs like new at 160000K. I totally recommended!!
Lee Nguyen
17:52 04 Nov 22
One of the best shops in the lower mainland. Competent, skilled mechanics. Clear communication throughout from the office. Highly recommend.
JOE JACK
18:35 27 Oct 22
miaad eshraghi
19:33 10 Oct 22
Highly recommended!! They got me in super fast (I'm from out of town) and they undercharged for labor as my brakes were pretty seized and required two people. Katie at the front end was super friendly and kept me in the loop with what was happening time and parts wise. Thanks Supertech!!
Rachel V
18:12 14 Sep 22
After recently relocating to the north shore I was having a hard time finding a mechanic that was able to service my truck as it’s oversized, and many mechanics aren’t familiar with vehicles of this size. Supertech was able to get me in within a 48 hour window, and assured me they were very familiar and capable of working on a truck of this size. Boy am I glad I came here, they went above and beyond to fix a high KM wobble, a full service and even provided me with an inspection report with more photos and detailed than a police report!! Justin was my tech, he took so much time out of his day to go through each thing on my truck and answered my million questions without making me feel like I was annoying him! He provided so much insight into what he did and why he did it, which is beyond rare compared to previous experiences at other shops. The front office staff were friendly, funny and just as helpful. A wonderful experience and already booking more work in with them. Thank you to the entire supertech team 🙂
SturdyBee Renovations
00:31 16 Aug 22
Great experience with this shop. I would surely recommend. Staff very friendly and helpful. Love the online report with pictures which was send before doing any repairs!
Ondrej Sindar
23:59 04 Aug 22
Came by during my canada trip for a basic servicing on a sprinter van 2007. They manage to do all this super quickly. Price is very fare and communications easy and friendly. I warmly recommend this place.
Pierre de Tudert
17:12 02 Aug 22
My dad got his Mercedes C300 serviced here in March and was very impressed by the professionalism and high quality of service. The next day an oil light came back on and the team at Supertech Auto graciously and quickly resolved the issue. My dad had a very positive experience with entire team who were very helpful and accommodating. My dad intends to use Supertech for all of his future services and would happily recommend them to anyone. Thank you very much from Christopher Barber.
Marlee Barber
02:22 15 Jul 22
Roger Freeburn
23:51 11 Jun 22
SUPERTECH AUTO completed the work at a reasonable price in timely manner.Booked an appointment late Wednesday night for brake replacement . Thursday morning it was confirmed for Friday morning(would’ve had to wait another week to get my car in at 4 other shops).There communication was punctual, the estimate was accurate. Alexis did an amazing shop explaining the whole process.I have never experienced this level professionalism from an auto shop. I will be coming back for future repairs!
Christian Callaghan
17:59 28 May 22
Wonderful staff and super helpful/knowledgeable. Business operated quickly and smoothly to get me back on the road again, would recommend 100/10!
Iinden groeneveld
16:18 27 May 22
Amazing experience!! They are quick, knowledgeable, honest and VERY nice. Loved the service and the quality of work. HIGHLY RECOMMENDED!!
Laura Ruiz
03:20 13 May 22
Good service for Range Rover - they know what they are doing !!
Brian Ashton
04:35 01 May 22
Good service, always making sure to get the job done to the best of their abilities. I felt that it was a fair price and if I had to say one bad thing, it would be that they don't work weekends. Definitely recommend this place though.
Dustin
15:37 18 Apr 22
Sonny
16:19 16 Apr 22
I got a used vehicle inspection done here and I cannot say enough good things about the experience! I have had a fair amount of inspections done and have come to expect the typical simple checklist of items with minimal description given of issues. Supertech's digital format inspection report including photos (!!) and repair estimates of any items of interest was invaluable in allowing me to make an informed purchasing decision. Danielle has great professional insight to offer and made this an top notch experience from beginning to end. Incredible!
Kevin Bergh
22:57 07 Apr 22
Excellent service and work with competitive pricing. A business with a focus on maintaining its integrity.
Sheldon Kuwabara
16:18 28 Mar 22
Very professional service!
Adam Bechny
23:20 20 Feb 22
Everyone at Supertech has been so wonderful and kind! I brought my car in as a first-time owner and they made everything so easy and accessible to me. They always give me a detailed report and make sure to prioritize their recommendations based on what needs to be done first. They also check in with me every step of the way about what is being done. I really feel like I can trust them to treat me fairly and take excellent care of my car.
Imogen Sirluck-Schroeder
19:52 14 Jan 22
Very professional, offer great service and what’s even better is their after service /follow up and reward systemFor sure I found my service agent and have recommended them to others
Doug Dutch
03:33 30 Dec 21
My heater stopped working during a cold snap and Danielle was very kind to fit me in the next day where they were able to fix it. I also had my puppy with me and she showed me a map of great places to walk him while I waited. Great service and very caring. Thank you to the whole team⛄
erika
18:14 22 Dec 21
