We stand behind every repair we perform. Passenger vehicles under 1 ton are protected by our industry leading 3 Year / 60,000 KM warranty, while vehicles 1 ton and over are covered by our 2 Year / 40,000 KM warranty.

Our commitment does not end when you leave our shop. If a covered repair fails due to defects in workmanship or materials during the warranty period, we will make it right.

How our coverage compares

  • SuperTech, passenger vehicles under 1 ton: 3 years or 60,000 km, parts and labour
  • SuperTech, vehicles 1 ton and over: 2 years or 40,000 km, parts and labour
  • A typical independent shop: 1 year, parts and labour (some offer 2 years on selected repairs)

Most shops stop at a year. Ours runs up to three, and it covers both the part and the labour to replace it, not just the part.

Backed across North America

For added peace of mind, qualifying repairs are backed by the NAPA AUTOPRO Peace of Mind Warranty and honored at more than 19,000 participating locations across Canada, the United States, and Mexico, giving you confidence whether you are at home or on the road. If a covered repair fails while you are travelling, you are not stranded with a Victoria-only promise: a participating NAPA AUTOPRO centre near you can look after it.

How a claim works

  1. Call the store that did the work, or any SuperTech location, and tell us what happened.
  2. We inspect the vehicle and confirm the failure is covered: a defect in workmanship or materials on a qualifying repair, inside the warranty period.
  3. If it is covered, we make it right. If you are travelling, we will point you to the nearest participating NAPA AUTOPRO centre.

Questions we hear

Does the warranty cost extra? No. It is included with every qualifying repair, and before work begins our service team will confirm the coverage that applies to your vehicle.

Does it cover parts and labour? Yes, both, on qualifying repairs.

I drive a 1-ton diesel. What do I get? Vehicles 1 ton and over are covered for 2 years or 40,000 km, parts and labour, with the same NAPA AUTOPRO backing. The split is by vehicle weight class, not by fuel, so a diesel under 1 ton gets the full 3 year / 60,000 km coverage.

What is not covered? The warranty covers defects in workmanship or materials on qualifying repairs. It does not cover wear items, routine maintenance, or damage caused by accidents, misuse, or another failing part. If you are ever unsure, ask us before the work starts and we will tell you plainly where you stand.

Book Online any time, or call (250) 385-7033 and ask us about the coverage on your vehicle.