SuperTech Auto Repair and its affiliates (collectively, “us”, “we”, or “our”) are committed to
protecting your privacy. This Privacy Policy (“Policy”) explains how we collect, use,
disclose and protect the Personal Information (as defined below) of our customers and
users. It applies to all Personal Information collected by us:
- on any website or mobile application that links to this Policy (collectively, the
“Supertech Sites”); - when you engage with us via social media;
- when you purchase or engage with our products or services, including but not
limited to: (a) vehicle diagnostics and mechanical repairs; (b) vehicle inspections;
(c) maintenance and warranty services; (d) tire services; and (e) fleet
maintenance services; and - when we otherwise interact with you (by email, telephone or otherwise)
(collectively, the “Services”).
By using the Services, you agree to the collection, use, and disclosure of Personal
Information in accordance with this Policy.
- Definitions
- Cookies are small web files that a site or its provider transfers to your device’s
hard drive through your web browser that enables the site’s or provider’s system
to recognize your browser and remember certain information. - Personal Information means information about an identified or identifiable
individual. - User is the individual using our Services.
- You refers to the person or entity browsing, accessing, or otherwise using our
Services.
- Cookies are small web files that a site or its provider transfers to your device’s
- Collection of Personal Information
a. Information You Provide to Us Directly
You may provide your Personal Information when you:- use the Supertech Sites,
- contact us (through email, chat, phone, online forms, or other means),
- complete and submit a job application,
- arrange financing for a service or purchase,
- participate in Supertech surveys, contests, or promotions,
- book an appointment online, or
- otherwise access the Supertech Sites.
This may include your name, location, contact information, service details, resume (if
applying for a job), and payment information.
b. Information Received During Communications
We may automatically collect and store information about you and your activity,
including contact details, content of communications, and our response actions.
c. Information Collected Automatically
This includes:- Technical Information: browser, OS, IP address, device ID, etc.
- Site Usage: pages visited, time spent, referral sources.
- Preferences: stored via Cookies to improve your experience.
- Call Recordings: recorded for quality assurance and training.
d. Information from Third Parties
We may receive information from:- publicly available sources,
- social media platforms,
- marketing partners or service providers.
- Use of Cookies and Tracking Technologies
We use Cookies and similar tools to improve your experience.
a. How We Use Cookies- To make the Services function properly
- To remember preferences
- To improve Services and analyze usage
- To deliver tailored advertising
- For secure browsing
You can manage Cookies in your browser settings.
b. Analytics & Advertising
We use tools to track behavior across devices for personalized advertising. You may opt
out through services like:- Network Advertising Initiative
- Digital Advertising Alliance
- Google Ad Settings
- Individual app/device settings
Even if opted out, generic advertising may still appear.
c. Mobile Applications
You may limit in-app ads through your device’s privacy settings. Learn more at:
AboutAds AppChoices - Use of Your Personal Information
We use your data to:- Provide Our Services
Including bookings, diagnostics, financing, and payment processing. - Improve and Personalize the Services
Operations, content, user experience, and recommendations. - Communicate With You
Updates, marketing offers (with opt-out options), and support. - Ensure Network Security
To prevent fraud, monitor threats, and secure data. - Comply with Legal Obligations
As required by applicable law. - Enforce Our Terms
Monitor and act on violations of policies or agreements. - Protect You and Our Business
Preventing abuse, enforcing terms, and ensuring safety. - Other Business Purposes
Any purpose disclosed at the time of data collection or with your consent.
- Provide Our Services
- Sharing of Personal Information
We may share your information with:- Service Providers
Such as IT support, payment processors, and analytics services. - Legal Obligations
If required by law enforcement or for legal compliance. - Corporate Transactions
Such as a sale or merger of SuperTech Auto Repair. - With Your Consent
- Service Providers
- Security of Personal Information
We implement physical, technical, and administrative safeguards. However, no method
is 100% secure. Please protect your information when communicating online. - Retention
We retain your Personal Information only as long as necessary for business or legal
purposes. - Your Rights
You may request to:- Know what personal information we have collected
- Delete that information (subject to exceptions)
- Correct inaccurate data
To make a request, contact our Privacy Officer at:
admin@supertechauto.ca - International Transfers
SuperTech Auto Repair operates in Canada, but data may be stored in Canada or the
United States. By using our Services, you consent to this data transfer. - Third-Party Sites
We are not responsible for privacy practices of third-party sites linked from our Services. - Do Not Track
Our Services do not respond to Do Not Track signals. You can manage tracking via your
browser settings. - Policy Updates
We may update this Policy. Changes take effect upon posting. We’ll notify you via the
Services or email if significant updates occur. - Contact Us
If you have questions or concerns about this Policy or your Personal Information,
contact:
SuperTech Auto Repair Privacy Officer
admin@supertechauto.ca
